The desk
Send a document, and it gets read
This is a one-desk reference site, so the useful kind of message is a specific one. A sentence that is wrong, a licence that has been revised, a register that now says something different — those get read and acted on. Other kinds of message are answered honestly below, including the ones that cannot be.
The address
Write to [email protected]. There is no form on this site and no mailing list behind one, so email is the whole of it.
What gets dealt with first
A correction with a source. If a quotation here no longer matches the document it came from, or a licence has been revised, or a regulator has changed its guidance, send the link. Corrections with a source attached are the fastest thing to act on, because the work is already done.
A missing document. If there is a published UK rule that belongs on one of these pages and is not there, that is worth a message. The test is always the same: is it published, by whom, and on what date.
A question about method. Why a particular number does not appear, why no clinic is named, why a page says a source could not be read. Those are all deliberate and they are all explainable.
What cannot be answered here
Anything about your own hair. Whether your hair loss is what you think it is, whether a treatment suits you, whether you should have surgery, whether something you noticed last week matters. Those are questions for a GP, a dermatologist or a surgeon who can examine you. No answer given by email could be anything better than a guess dressed up as help.
A clinic recommendation. Not by email either. No clinic is named, ranked or linked on this site, and a private recommendation would be the same act performed quietly.
Anything involving a dose. Not a milligram, not a schedule, not whether to stop or start. The label in the box and the person who wrote your prescription are the two sources with any standing.
If you want to report a side effect
Report it properly rather than to a website. In the UK, suspected side effects go to the MHRA's Yellow Card scheme, which is the system whose reports are counted and published — the finasteride figures quoted on this site exist because people filed them. Tell your prescriber or pharmacist as well.
Commercial mail
The commercial arrangement on this site is one paid link and is described in full on how this site is paid. Offers to add a clinic, buy a mention, place a link, sponsor a page or supply a guest post are declined without exception, and no reply is a reply. Offers that involve naming a clinic are declined twice over, since no clinic appears here at all.
Timing, honestly
This is one desk and not a newsroom. A correction with a source attached will be looked at quickly because it is quick to verify. A longer question may take a while, and a question this site has already said it cannot answer may not get a separate letter saying so again.